The Five Minute Journal

Intelligent Change recognises the gap between theory and practice, taking leading psychology research and real-world tested self-improvement advice and distilling it into beautifully designed tools to help us take action and make lasting positive change. 

Delivery

We regret we do not deliver to P.O. Boxes or hotels.

All deliveries require a signature. For UK residents you can add a note to leave in a safe place.

Please ensure there is someone available at the delivery address to sign for the package. Items may need to be collected from your local postal depot. Your tracking number can be located on your order or by clicking the link in your shipping confirmation email.

We recommend contacting us if you haven't received your package by the estimated delivery date below to allow us to assist you with tracking.

Please be aware, customs fees may be charged when arriving in your country. These are at the cost of the receiver.

United Kingdom Delivery - Free When Your Order is Over £10

• Order Value Under £10: £3.95 Royal Mail 2nd Class.
• Order Value £10 - £29.99: Free Royal Mail 2nd Class. Estimated at 3 - 7 working days* once despatched. Please allow up to 15 working days.
• Order Value Over £30: Free Royal Mail 1st Class. Estimated at 1 - 3 working days* once despatched. Please allow up to 15 working days.

United Kingdom Next Day and Weekend Delivery

• Next Weekday Delivery £5.95 - Valid on orders placed before 2pm on a weekday. Sent via Royal Mail Special Delivery before 1pm next week day service.*
• Saturday Delivery £8.50 - Valid on orders placed before 2pm on a weekday. Sent via Royal Mail Saturday Delivery before 1pm service.

Please note: We do not despatch next day deliveries over the weekend or on bank holidays.

Channel Islands (Jersey/Guernsey) - Free Delivery When Your Order is Over £10

• Order Value Under £10: £3.95. Royal Mail 2nd Class.
• Order Value £10 - £29.99: Free Royal Mail 2nd Class. Estimated at 3 - 7 working days* once despatched. Please allow up to 15 working days.
• Order Value Over £30: Free Royal Mail 1st Class. Estimated at 1 - 3 working days* once despatched. Please allow up to 15 working days.
• Express Delivery DHL £15.00: Choose this option when placing your order. Allow 2-3 weekdays once despatched. Receive text updates and tracking info.

Europe / USA  / Canada - Free Delivery When Your Order is Over £40

• Order Value Under £40: £4.95 Standard Delivery.
• Order Value Over £40: Free Standard Delivery. Estimated at 3 - 7 working days* once despatched. Please allow up to 21 working days
• Express Delivery DHL £15.00: Choose this option when placing your order. Allow 2-3 weekdays once despatched. Receive text updates and tracking info.

Middle East - Free Delivery When Your Order is Over £40

• Order Value Under £40: £6.95 Standard Delivery. Estimated at 5 - 10 working days* once despatched. Please allow up to 21 working days. See note below.
• Order Value Over £40: Free Standard Delivery. Estimated at 5 - 10 working days* once despatched. Please allow up to 21 working days. See below.
• Express Delivery DHL £25.00: Allow 2 - 3 weekdays once despatched. Receive text updates and tracking info.

**Please note: To have parcels delivered directly to your address please opt for the DHL delivery service. Choosing standard delivery may require you to collect your package from your local post delivery office. Please use the tracking number sent to you and found on your despatch confirmation to check on the status of any standard deliveries. They will be returned to us if not collected. 

Please note any parcels being shipped to Israel from 1st December 2019 onwards are experiencing an additional 3-4 week delay at customs. This is due to post being suspended due to security concerns in the region

New Zealand / Australia / Asia / Rest of The World (excluding Hong Kong & China) - Free Standard Delivery When Your Order is Over £40

• Order Value Under £40: £6.95 Standard Delivery. Estimated at 5 - 10 working days* once despatched.. Please allow up to 21 working days.
• Order Value Over £40: Free Standard Delivery. Estimated at 5 - 10 working days* once despatched. Please allow up to 21 working days.
• Express Delivery DHL £30.00: Excludes Russia. Allow 2 - 3 weekdays once despatched. Receive text updates and tracking info.

Shipping to Brazil? The Brazilian Federal Government now requires all customers to pay a small processing charge before any international parcel can be released into Brazil. Customers should receive a notification via post or alternatively, direct payment can be made at www.corrieos.com.br It is the customer's responsibility to pay all fees.

 Hong Kong*

• Express Delivery DHL £30.00: Allow 2 - 3 weekdays once despatched. Receive text updates and tracking info.

Mainland China*

• Express Delivery DHL (POA) - Please email help(at)beingcontent.com an estimated shipping cost based on weight and value.

* Please note these delivery times are estimates only and not guaranteed. If you haven't received your package by the estimated delivery date please email us to allow us to assist you with tracking. Items may be opened and inspected by the customs agents in your country and are not deemed faulty if they opened to comply with import regulations. Any damage can be claimed via the governing body in your country.