Delivery
We regret we do not deliver to P.O. Boxes or hotels.
All deliveries require a signature. For UK residents you can add a note to leave in a safe place.
Please ensure there is someone available at the delivery address to sign for the package. Items may need to be collected from your local postal depot. Your tracking number can be located on your order or by clicking the link in your shipping confirmation email.
We recommend contacting us if you haven't received your package by the estimated delivery date below to allow us to assist you with tracking.
UK Christmas Delivery Cut-Off Dates
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2.30pm Friday 21 December - Royal Mail Special Delivery before 1pm service & Saturday Special Delivery before 1pm service
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Thursday 20 December - Royal Mail 1st Class delivery (Free on all UK orders over £30)
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Tuesday 18 December – Royal Mail 2nd Class (Free on all UK orders over £10)
International Christmas Delivery Cut-Off Dates
DHL express delivery cut-off dates:
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Wednesday 19 December – Europe
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Tuesday 18th December – USA, Canada & Mexico
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Monday 17th December – Rest of World
Royal Mail International standard delivery (Free on all international orders over £40)
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Monday 17 December – Belgium, France, Ireland, Luxembourg
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Friday 14 December – Austria, Denmark, Germany, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland
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Thursday 13 December – Canada, Czech Republic, Italy, Poland, USA, Finland, Sweden
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Friday 7 December – Australia, Greece, New Zealand, Turkey
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Thursday 6 December – Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia), Malta, Caribbean, Central and South America
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Monday 3 December – Africa, Middle East
United Kingdom Delivery - Free When Your Order is Over £10
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Order Value Under £10: £3.95 Royal Mail 2nd Class.
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Order Value £10 - £29.99: Free Royal Mail 2nd Class. Estimated at 3 - 7 working days* once despatched. Please allow up to 15 working days.
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Order Value Over £30: Free Royal Mail 1st Class. Estimated at 1 - 3 working days* once despatched. Please allow up to 15 working days.
United Kingdom Next Day and Weekend Delivery
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Weekday £5.95 - Valid on orders placed before 2pm on a weekday. Sent via Royal Mail Special Delivery before 1pm Service.
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Saturday Delivery £8.50 - Valid on orders placed before 2pm on a weekday. Sent via Royal Mail Saturday Delivery before 1pm service.
Please note: We do not despatch next day deliveries over the weekend.
Channel Islands (Jersey/Guernsey) - Free Delivery When Your Order is Over £10
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Order Value Under £10: £3.95. Royal Mail 2nd Class.
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Order Value £10 - £29.99: Free Royal Mail 2nd Class. Estimated at 3 - 7 working days* once despatched. Please allow up to 15 working days.
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Order Value Over £30: Free Royal Mail 1st Class. Estimated at 1 - 3 working days* once despatched. Please allow up to 15 working days.
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Express Delivery DHL £15.00: Choose this option when placing your order. Allow 2-3 weekdays once despatched. Receive text updates and tracking info.
Europe / USA / Canada - Free Delivery When Your Order is Over £40
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Order Value Under £40: £4.95 Standard Delivery.
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Order Value Over £40: Free Standard Delivery. Estimated at 3 - 7 working days* once despatched. Please allow up to 21 working days
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Express Delivery DHL £15.00: Choose this option when placing your order. Allow 2-3 weekdays once despatched. Receive text updates and tracking info.
Middle East - Free Delivery When Your Order is Over £40
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Order Value Under £40: £6.95 Standard Delivery. Estimated at 5 - 10 working days* once despatched. Please allow up to 21 working days.
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Order Value Over £40: Free Standard Delivery. Estimated at 5 - 10 working days* once despatched. Please allow up to 21 working days.
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Express Delivery DHL £25.00: Allow 2 - 3 weekdays once despatched. Receive text updates and tracking info.
New Zealand / Australia / Asia / Rest of The World (excluding Hong Kong & China) - Free Standard Delivery When Your Order is Over £40
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Order Value Under £40: £6.95 Standard Delivery. Estimated at 5 - 10 working days* once despatched.. Please allow up to 21 working days.
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Order Value Over £40: Free Standard Delivery. Estimated at 5 - 10 working days* once despatched. Please allow up to 21 working days.
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Express Delivery DHL £30.00: Excludes Russia. Allow 2 - 3 weekdays once despatched. Receive text updates and tracking info.
Hong Kong*
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Express Delivery DHL £30.00: Allow 2 - 3 weekdays once despatched. Receive text updates and tracking info.
Mainland China*
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Express Delivery DHL (POA) - Please email help(at)beingcontent.com an estimated shipping cost based on weight and value.
* Please note these delivery times are estimates only and not guaranteed. If you haven't received your package by the estimated delivery date please email us to allow us to assist you with tracking. Items may be opened and inspected by the customs agents in your country and are not deemed faulty if they opened to comply with import regulations. Any damage can be claimed via the governing body in your country.
