Orders to some EU countries* (please see full list below) will be sent via IOSS and you will not have any additional customs fees to pay on delivery.
Your order total will include the full tax value at checkout, with the tax rate applied being the one applicable to the specific EU country the order is being delivered to.
In order to shop using IOSS, your order must meet the following criteria:
- Order value up to but not exceeding EUR 150, shipping excluded
- Order must be delivered to one of the EU countries listed
Which countries are eligible?
IOSS is available to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia and Sweden.
*IOSS is not available to Gibraltar, Guernsey, Iceland, Jersey, Monaco, Montenegro, Reunion, Norway, San Marino, Switzerland or Ukraine.
What if the order is over EUR 150?
We suggest placing multiple smaller orders (under EUR 150) to use the tax-inclusive option.
Orders in excess of EUR 150 are not eligible for IOSS or tax-inclusive shipping. These orders will have the UK VAT removed at checkout and it means the listed price will be reduced by 20%. You will then be responsible for any import taxes or duties as set by your country when the items arrive.
Can I Ship Any item To My Country?
Before ordering we recommend you check that items can be imported into your country without delays and additional checks. Some countries may initiate health checks on supplements. It is the buyers responsibility to check if this applies to their order and to cover any additional clearance charges.
For more information please see 'International Items Restrictions"