Content Consultations

Join us for a free video or phone consultation to chat through personalised recommendations, colour matches or new launches with our team.

Skincare consultations

 


 

No matter where you are in the world, you can book a free 1-2-1 session for colour-matching and skincare or haircare advice with our team via a video or phone consultation.

Hosted by our make-up artists and brand experts, there are several consultations to choose from, including our signature make-up bag and skincare swap consultations - previously only available instore. 


How does it work? 


From the descriptions below choose the free consultation you think best suits your needs. If your preferred time isn't available, please email us to arrange. 

To Book: Click the button to book and choose the type of consultation (video or phone), the date and time that suits you.

Once booked, you'll then receive a confirmation email.

On The Day: We'll give you a call or you'll be given details on linking to the video consultation.

Please Note: On booking you will be asked to complete a short questionnaire so the team can prepare the best products for you to view - the more info we have, the better the match we can make.

 


Plastic-Free Swap Session


Wanting to switch up you beauty or bathroom products to something more sustainable? This consultation will talk you through the options. From reusable products to refillable make-up, haircare and skincare to plastic-free alternatives to your favourite products. 40mins


 


Eco-Gifting Concierge


Not sure what to buy that 'hard to shop for' someone you love? Our team can help you choose whether you are shopping for a zero-waste activist, a vegan beauty fan or someone with sensitive skin....we have something for them all. 30mins



Skincare Consultations


10min - Need some help swapping to a new cleanser/moisturiser or serum? Or interested in finding out more about a specific product? Book the 'One Product' swap consultation - a 10 minute chat with one of our skincare experts. 

 

30min - Wanting to switch multiple products? Or want to find out which products might be best for your skin type? Book the 'Multiple Product' consultation - a 30 minute chat with one of our skincare experts. 

 

Gift Consultation - Purchase a gift card for this consultation and the value will be redeemable against products online. Shop Now

 


Make-up Consultations


10min - Need help finding your colour match in a particular foundation/lipstick or cheek colour? Or need a swap for a particular product you use? Book the 'One Product' consultation - a 10 minute chat with one of our make-up experts. 


 

30min - Wanting to swap your make-up to natural or switch your entire make-up bag? Or maybe you need some help choosing the best products for your skin type or skin tone? This is the consultation for you. We anticipate being able to advise on 3-5 products or swaps.

 

Gift Consultation - Purchase a gift card for this consultation and the value will be redeemable against products online. Shop Now



 

Haircare Consultations


10min - Need a new shampoo or conditioner but not sure which is best? Or need help choosing a product for a specific concern? This 10min consultation offers advice on 1-2 products.


 

30min - Thinking of swapping all your haircare to natural? Or want to find out what might be best for your hair type or for styling? This is the consultation for you. We anticipate being able to advise on 3-5 products or swaps.