Content Consultations

Join us for a free video or phone consultation to chat through personalised recommendations, colour matches or new launches with our team.

Skincare consultations



No matter where you are in the world, you can book a free 1-2-1 session for natural make-up colour-matching and natural skincare or haircare advice with our team via a video or phone consultation.

Hosted by our make-up artists and brand experts, there are several consultations to choose from, including our signature make-up bag and skincare swap consultations - previously only available instore. 

How It works? 

From the descriptions below choose the free consultation you think best suits your needs. If your preferred time isn't available, please email us on help(at) to arrange. 

To Book: Click the button to book and choose the type of consultation (video or phone), the date and time that suits you.

Once booked, you'll then receive a confirmation email.

On The Day: We'll give you a call or you'll be given details on linking to the video consultation.

Please Note: On booking you will be asked to complete a short questionnaire so the team can prepare the best products for you to view - the more info we have, the better the match we can make.


Content Customers

Not sure if a consultation is for you? Here's what others have to say!

"As previously, your ability to colour match through video camera is amazing." - Brynna


"I'm super picky (and a minimalist) when it comes to make up - So I was relieved to discover that Cody "got me" right away and had already taken my pre-session requests into consideration.
She only recommended products that fit my requirements 100% and was warm, smart and super professional in the process.
Seeing the make up swatched live with a 100% focus on me and my unique needs is something there's rarely time for in a busy store, so I relished every minute of this Zoom consultation.
I also love that my money is going to a female-owned businesses that remains THE pioneer in the natural and organic beauty space!

Rikke Hansen, Career Change Advisor & Host Of The Career Change Podcast.


"Over lockdown, I really missed being able to go to Content Beauty and benefit from the fabulous customer service I was used to receiving in-store, so I was really excited to see that they were doing online consultations instead!

I've had a few now, and they are always just as good as what you would get in person (maybe even better because you don't have to go anywhere!). The team is wonderful (really knowledgeable and friendly), and always offer amazing product recommendations based on my needs/wants.

All the products that have been recommended have been perfect, including any foundation colours (which is really hard to do online!). In case I wasn't sure of which product would be best, they also offer a sample service which is invaluable for choosing colours and checking if the products work with my sensitive skin. I'm really impressed with the service (and the ingenuity of offering it), and highly recommend booking a consultation if you need some advice or help figuring out which product is right for you."

Lauren Wilkie - The Listen Method


Plastic-Free Swap Session

Wanting to switch up you beauty or bathroom products to something more sustainable? This consultation will talk you through the options. From reusable products to refillable make-up, haircare and skincare to plastic-free alternatives to your favourite products. 40mins


Eco-Gifting Concierge

Not sure what to buy that 'hard to shop for' someone you love? Our team can help you choose whether you are shopping for a zero-waste activist, a vegan beauty fan or someone with sensitive skin....we have something for them all. 30mins

Skincare Consultations

10min - Need some help swapping to a new cleanser/moisturiser or serum? Or interested in finding out more about a specific product? Book the 'One Product' swap consultation - a 10 minute chat with one of our skincare experts. 


30min - Wanting to switch multiple products? Or want to find out which products might be best for your skin type? Book the 'Multiple Product' consultation - a 30 minute chat with one of our skincare experts. 


Gift Consultation - Purchase a gift card for this consultation and the value will be redeemable against products online. Shop Now


Make-up Consultations

10min - Need help finding your colour match in a particular foundation/lipstick or cheek colour? Or need a swap for a particular product you use? Book the 'One Product' consultation - a 10 minute chat with one of our make-up experts. 


30min - Wanting to swap your make-up to natural or switch your entire make-up bag? Or maybe you need some help choosing the best products for your skin type or skin tone? This is the consultation for you. We anticipate being able to advise on 3-5 products or swaps.


Gift Consultation - Purchase a gift card for this consultation and the value will be redeemable against products online. Shop Now


Haircare Consultations

10min - Need a new shampoo or conditioner but not sure which is best? Or need help choosing a product for a specific concern? This 10min consultation offers advice on 1-2 products.


30min - Thinking of swapping all your haircare to natural? Or want to find out what might be best for your hair type or for styling? This is the consultation for you. We anticipate being able to advise on 3-5 products or swaps.